Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.
If we experience a high volume of orders, processing times may be slightly delayed. Customers will be notified of any significant delays.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
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United States: 3–7 business days
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Europe: 5–10 business days
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International: 7–20 business days
Delivery delays can occasionally occur due to customs, carrier issues, weather conditions, or high demand periods.
Shipment Confirmation & Tracking
Once your order has shipped, you will receive a shipment confirmation email containing your tracking number. Tracking information may take 24–48 hours to update.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the customer.
We are not responsible for delays caused by customs clearance procedures.
Lost or Damaged Packages
If your package arrives damaged or is lost during transit, please contact us within 7 days of delivery or expected delivery date.
We will work with the shipping carrier to investigate the issue and assist in finding a resolution.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrectly provided addresses.
If you notice an error in your shipping address, contact us immediately before the order is shipped.
Contact Information
If you have any questions regarding this Shipping Policy, please contact us at:
support@wexor.com
Business Name: Riviera Miami LLC